Business Analyst (Toronto)

LGS/IBM is now looking for a Business Analyst for a 6 months contract in Toronto.

Start: August 10th

Duration: 6 months

Place: Toronto

MANDATE DESCRIPTION To participate in one or more software selection projects.  Specific responsibilities include:

• Documenting level business processes and business requirements.
• Preparing RFI and RFP documents.
• Reviewing vendor responses.
• Preparing an evaluation grid.
• Organizing and participating in the vendor demo.
• Conducting vendor client reference calls
• Preparing a due diligence report, recommendation report and business case.

To support the business community, by providing general business analyst services including :

• Analyze and model the business area and processes for which the incumbent is responsible.
• Assist Business Relationship Managers in identifying and defining opportunities, assessing them through a preliminary analysis and managing the various client portfolios.
• Support clients in defining and justifying business needs and in documenting them.
• Establish and control business requirements by taking advantage of various information gathering techniques allowing clients to formalize their needs.
• Prioritize and manage requirements in order to facilitate solution delivery processes.
• Communicate and present concrete solutions.
• Advise and assist clients in order to improve and innovate.
• Demonstrate the ability to build on what has been achieved and enhance the team’s level of expertise by supporting less experienced members.
• Help define key business analysis methodology, processes and tools.
• Participate in quality control activities by performing tests or making structured reviews.
• Assist users during their acceptance tests.

CANDIDATE PROFILE

• Bachelor’s degree in Information Technology or a related discipline. Master’s degree an asset.
• Knowledge of MS Access an asset.
• Minimum of eight years of experience as a business analyst.
• Knowledge of the business field.
• Proven ability to identify and formalize business needs, convert them into instances of use, user case histories and/or test cases.
• Ability to assess IT project costs, risks and profitability.
• Recognized customer service skills.
• Solid problem-solving skills.
• Strong analytical and information processing skills.
• Ability to influence, persuade and initiate change.
• Ability to set priorities and to perform tasks in a fast-paced environment.
• Extensive background in a collaborative, team-run environment.
• Good judgment and discretion in dealing with sensitive situations.
• Excellent interpersonal and oral/written communication skills.
• High stress tolerance.
• Bilingualism (English, French) an asset.

To apply : nadiaovi@ca.ibm.com