Business Analyst (Toronto)

LGS/IBM is now looking for a Business Analyst for a 6 months contract in Toronto.

Start: August 10th

Duration: 6 months

Place: Toronto

MANDATE DESCRIPTION To participate in one or more software selection projects.  Specific responsibilities include:

  • Documenting level business processes and business requirements.
  • Preparing RFI and RFP documents.
  • Reviewing vendor responses.
  • Preparing an evaluation grid.
  • Organizing and participating in the vendor demo.
  • Conducting vendor client reference calls
  • Preparing a due diligence report, recommendation report and business case.

To support the business community, by providing general business analyst services including :

  • Analyze and model the business area and processes for which the incumbent is responsible.
  • Assist Business Relationship Managers in identifying and defining opportunities, assessing them through a preliminary analysis and managing the various client portfolios.
  • Support clients in defining and justifying business needs and in documenting them.
  • Establish and control business requirements by taking advantage of various information gathering techniques allowing clients to formalize their needs.
  • Prioritize and manage requirements in order to facilitate solution delivery processes.
  • Communicate and present concrete solutions.
  • Advise and assist clients in order to improve and innovate.
  • Demonstrate the ability to build on what has been achieved and enhance the team’s level of expertise by supporting less experienced members.
  • Help define key business analysis methodology, processes and tools.
  • Participate in quality control activities by performing tests or making structured reviews.
  • Assist users during their acceptance tests.


  • Bachelor’s degree in Information Technology or a related discipline. Master’s degree an asset.
  • Knowledge of MS Access an asset.
  • Minimum of eight years of experience as a business analyst.
  • Knowledge of the business field.
  • Proven ability to identify and formalize business needs, convert them into instances of use, user case histories and/or test cases.
  • Ability to assess IT project costs, risks and profitability.
  • Recognized customer service skills.
  • Solid problem-solving skills.
  • Strong analytical and information processing skills.
  • Ability to influence, persuade and initiate change.
  • Ability to set priorities and to perform tasks in a fast-paced environment.
  • Extensive background in a collaborative, team-run environment.
  • Good judgment and discretion in dealing with sensitive situations.
  • Excellent interpersonal and oral/written communication skills.
  • High stress tolerance.
  • Bilingualism (English, French) an asset.

To apply :


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